Shipping & Returns

Shipping

We ship internationally to nearly every country in the world. 

  • We process all orders within 5 business days
  • DHL Tracked Shipping - Please allow 5 to 14 days for the delivery of your order 
  • EMS Tracked Shipping - Please allow 8 - 21 days for the delivery of your order

If you're living outside the U.S. or Canada, our shipping times may vary slightly.

Tracking

All orders are sent with tracking available. Upon shipment of your order, you will receive a shipping confirmation via email, along with a tracking number. Please allow 1 - 2 business days, after you have received your tracking information from us, for the tracking number to become available in the carriers system.


If you should experience any issues while attempting to track your order, please let us know contact@raw-sushi.com

Delivery Guarantee

Each order is covered by our 100% delivery guarantee. If you didn't receive your order, or if you received the wrong item or a damaged item, we will offer you a free reshipment or a full refund. Please reach out to us via Email contact@raw-sushi.com and we will get back to you as soon as we can!